SHIPPING & RETURNS

At SharpNPointyThings.com, we take pride in the quality of our products. Due to the nature of edged tools, training equipment, and specialty items, please review this policy carefully before making a purchase.

All Sales Final – Safety Items

For safety and liability reasons, all sales of the following items are final and non-returnable:

• Knives and edged tools

• Bladed or sharpened items

• Custom, limited-run, or made-to-order products

• Used or altered items

These items cannot be returned or exchanged once shipped.

Eligible Returns

Returns are accepted only for the following:

• Unused training gear or apparel

• Defective items (manufacturing defects only)

To be eligible for a return:

• The item must be unused, unwashed, and in its original packaging

• The return request must be submitted within 7 days of delivery

• Proof of purchase is required

Exchanges

Exchanges may be approved for:

• Incorrect size or variant received

• Defective non-bladed items

Exchanges are subject to product availability. Customers are responsible for return shipping costs unless the error was ours.

Defective or Damaged Items

If your item arrives damaged or defective, contact us within 48 hours of delivery at:

Email: [Insert Contact Email]

Please include:

• Order number

• Description of the issue

• Clear photos of the item and packaging

Once reviewed, we will determine whether a replacement or refund is appropriate.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Knives or edged tools

• Items showing signs of use, wear, or modification

• Clearance or sale items

• Gift cards

• Digital products or training materials

Return Authorization Required

All approved returns require a Return Authorization (RA). Items sent back without prior authorization will not be accepted.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error

• Original shipping fees are non-refundable

• We recommend using a trackable shipping service; we are not responsible for lost return shipments

Refunds

Once an approved return is received and inspected:

• Refunds will be issued to the original payment method within 5–10 business days

• Refunds may be denied if the item does not meet return conditions

Legal Disclaimer

SharpNPointyThings.com is not responsible for improper use, misuse, or injuries related to products sold. By purchasing, the customer acknowledges responsibility for safe handling and compliance with all local, state, and federal laws.

Questions

For return or exchange requests, contact us